Website Design, Product Feature

Schoolhouse Internship Case Sudy

Duration
15 weeks;
Role
Product Design Intern
Tools
Figma, GitHub, Userleap, Chakra
Team
Jackie Liu, Akshay Ravikumar, Justin Wei, Drew Bent, Mariah Olson, Anees Iqbal, Elysa Kohrs

Project Overview

Schoolhouse.world is a platform for free, peer-to-peer tutoring–where anyone, anywhere can receive live help, build their skills, and pay it forward by becoming a tutor themselves. In May 2021, schoolhouse lanuched a new design system. I joined the product team to help complete the remaining redesign and lead new features.

Project Outcome

The five main web pages I worked on were all launched in the end of Q3, 2021 on schoolhouse.world.

User Dashboard Design

Advancing users' learning and tutoring experience with a clear infrastructure

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About Page Redesign

Refreshing the about page to showcase the company core values and mission to attract new users, fundraisers, and parents

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Certify Process
Redesign

Simplifying the process and clarifying the steps of submitting a certification to tutor on Schoolhouse.world

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Blog Page Design

Designing the new interface of the company blog page and cover images for each blog post

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Tutor Training Page Design

Building a system of tutor trainings for tutor to level up their tutoring skills

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Graphic Design &
Illustrations

Creating graphics and icons for websites, social media marketing, and blogs

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Internship Reflection

If I had additional time, I would ...

1. Interview users for follow-ups on my redesigns and see what they like and dislike.
2. Work with engineers to refine some design details
3. Do a better job documenting my design process along the way

Something new that I learned ...

Being able to work at a small startup allows me to get involved in product discussions and participate in the decision-making process. I learned about product thinking and business strategy. Learning from my colleagues about how they think and ask questions, setting quarterly goals and roadmaps, and meeting with people outside of our organization with far more experience are valuable experiences for me. I got to understand why I’m designing certain features and how it fits into the bigger picture.

The biggest challenge was ...

In the first few weeks, I felt stressed and uncomfortable during weekly stand ups because I didn’t have enough context about the project to share my opinions. I felt the urge to catch up and hit the ground running. Going into a new environment in the beginning is always a challenge for me, but I’m glad that I was able to realize it, talk about it with others, and seek opportunities to step out of my comfort zone.

My favorite part was ...

We have a #high-five channel in slack that we shout out to team members whenever someone does something amazing.

Special Thanks

Thanks to the product team and community for the support and encouragement. I have a fruitful and unforgettable summer internship. Schoolhouse will always hold a special place in my heart.